Privacy policy


Westpro Safety & Training is committed to protecting the privacy and personal information of our clients, participants, employees, and website users. This Privacy Policy explains how we collect, use, store, and protect personal information when you register for training, use our website, or communicate with our company.

Information We Collect

We may collect personal information required to provide training services, including but not limited to:

  • Full name
  • Phone number
  • Email address
  • Company name
  • Billing information
  • Course history and training records
  • Identification when required for certification
  • Website booking information

Information may be collected through:

  • Online booking
  • Email or phone communication
  • In-person registration
  • Employer provided participant lists
  • Website forms

Use of Personal Information

Personal information is used only for legitimate business purposes, including:

  • Course registration and scheduling
  • Certification and record keeping
  • Communication regarding training
  • Invoicing and payment processing
  • Verification of training for employers or clients
  • Audit or regulatory requirements
  • Improving our training services and website

We do not collect information for unrelated purposes.

Sharing of Information

Personal information may be shared when required for training or certification, including:

  • Employers or clients who booked the training
  • Certification providers (ESC, Red Cross, etc.)
  • Regulatory or audit authorities
  • Payment processing providers
  • Government agencies where required by law

We do not sell or rent personal information to third parties.

Storage & Protection of Information

Training records and personal information may be stored:

  • Electronically in secure systems
  • In training management software
  • In locked physical files where required**

We take reasonable steps to protect personal information from:

  • Unauthorized access
  • Loss or theft
  • Misuse
  • Disclosure

Only authorized personnel have access to training records.

Website Data & Cookies

Our website may collect basic technical information for system operation, including:

  • IP address
  • Browser type
  • Device information
  • Booking activity

This information is used only for:

  • Website functionality
  • Security
  • Booking system operation
  • Improving user experience

Cookies may be used by the booking system or website platform.

Access & Correction

Participants or clients may request access to their training records or personal information.

Requests must be made by contacting:

Westpro Safety & Training

Phone: 780-733-6515

Email: info@westprosafety.ca

We will make reasonable efforts to correct inaccurate information.

Retention of Records

Training records may be kept for audit, legal, or certification purposes for a period required by:

  • Industry standards
  • Certification bodies
  • Client agreements
  • Legal requirements

Records may be retained even after training is completed.

Changes to This Policy

Westpro Safety & Training may update this Privacy Policy at any time.

The current version posted on this website will always apply.

Contact

If you have questions about this Privacy Policy, contact:

Westpro Safety & Training

780-733-6515

info@westprosafety.ca